All work is conducted in-house unless otherwise specified, and your equipment will be in good hands and well looked after while in our care. Apple Limited Warranty and Australian Consumer Law cover hardware defects, such as manufacturing defects or faults that are not caused by user-caused damages. If you own an AppleCare+ Protection Plan, hardware replacements or repairs can be provided at a reduced cost when damaged or under warranty, as long as there are no user-caused damages. Software is not covered under these warranties. Prior to your arrival, it is recommended to have your device backed up to ensure the safety of your data. Hardware repairs on most Apple products require FindMy locks to be removed prior to service. Please follow this guide for help removing Find My from your device.
Mac Products:
Minimum diagnosis fee: A$88
Data Recovery: Starting from A$165
Malware Removal: A$88
Mac Data Transfers and Backups: Starting from A$88
MacBook Air Battery Replacements: Starting from A$327
MacBook Pro Battery Replacements: Starting from A$533
iOS Devices:
Data Transfers and Backups: Starting from A$50
iOS, iPadOS & tvOS Restore: Starting from A$50
iPhone Battery Replacements:
Models: SE (3rd generation), SE (2nd generation), SE, 6s, 6s Plus, 7, 7 Plus, 8, 8 Plus: A$115
Models: X, XS, XS Max, XR, 11 Pro, 11 Pro Max, 11, 12 Pro Max, 12 Pro, 12, 12 mini, 13 Pro Max, 13 Pro, 13, 13 mini: A$145
Models: 14, 14 Plus, 14 Pro, 14 Pro Max: A$160
iPhone Display Replacements:
iPhone 14 Pro Max: A$619
iPhone XS Max, 11 Pro Max, 12 Pro Max, 13 Pro Max, 14 Plus & 14 Pro: A$549
iPhone X, XS, 11 Pro, 12, 12 Pro, 13, 13 Pro & 14: A$465
iPhone 12 mini & 13 mini: A$385 iPhone 11, iPhone XR: A$329
iPhone 8 Plus, 7 Plus & 6s Plus: A$299
iPhone 8, 7 & 6s: A$265
iPhone SE 2 & 3: A$235
AppleCare+ Display damage fee: A$45
AppleCare+ Display & Back glass damage fee: A$90**
(**Only applicable to iPhone 12 and above series excluding iPhone SE. Glass-only damage is eligible for this AppleCare+ tier.)
iPad Battery:
iPad Battery Replacement*: Starting from A$205
(*iPad battery replacements are a replacement of the whole unit (iPad) for most models.)
All prices shown include GST and labour.